Refund Policy

​

1. Membership Cancellation:

   - Members are allowed to cancel their membership whenever they choose. Once the cancellation process is completed, the membership will no longer be active.

   - Please be aware that if a member has not attended any sessions prior to cancellation, they will not be entitled to a partial refund. This means that no money will be returned for unused sessions.

 

2. Cooling-Off Period:

   - A 7-day cooling-off period is in place for all membership cancellations. This allows members the opportunity to reconsider their decision and ensures they can make an informed choice.

   - If a member cancels their membership within this 7-day period, they will receive a full refund. After the 7 days, the refund policy will revert to the no partial refund rule.

 

3. Event Refunds:

   - Similar to membership cancellations, registrations for events also come with a 7-day cooling-off period.

   - If a participant decides to cancel their event registration within these 7 days, they will be entitled to a full refund of their registration fee.

   - In cases of unforeseen circumstances, such as medical emergencies or unexpected personal issues, the request for a refund will be assessed individually. We encourage individuals in such situations to provide appropriate documentation and reach out as soon as possible.

 

Contact Information:

For any further questions or unique situations regarding refunds, please do not hesitate to contact our support team. We are here to assist you and ensure clarity in our policies. Thank you for your understanding and cooperation.